Privacy Policy

This Privacy Policy describes how Rapid Loads Dispatch Academy ("we," "us," or "our") collects, uses, and shares information when you visit our website, enroll in our courses, join our community, or otherwise interact with our services. By accessing or using the academy, you agree to the terms set out below.

This policy applies to all visitors and users of the academy site, including students enrolled in paid programs, members of our private community, and anyone who contacts us for support. It covers information collected through our website, checkout flow, learning platform, and community channels. Last updated: [YYYY-MM-DD].

We collect a small amount of information to deliver the academy and run the business behind it. The categories below describe what we gather, why we need it, and what we do with it. We do not sell your information, and we do not collect more than is necessary to provide you with our programs and services.

Account email: when you sign up or enroll, we store the email address you provide so we can send login links, enrollment receipts, course updates, and important announcements about the program you joined. We use this email to deliver the service you signed up for and to communicate with you about your account.

Course progress: while you work through the academy, we record which modules you have completed, the answers you submit to quizzes and exercises, and any notes or bookmarks you save. We use this information to personalize your experience, unlock the right lessons as you progress, and award certificates or credentials when you finish a program.

Support communications: if you email us with a question, request, or support ticket, we keep that correspondence so we can resolve your request and improve our service. We delete support history on a rolling basis once it is no longer needed to assist you.

We use Stripe as our third-party payment processor to handle enrollment payments securely. Stripe is the merchant of record for transactions on the academy and receives your cardholder data directly through their checkout flow. Rapid Loads Dispatch Academy does not store, process, or transmit raw card numbers, expiration dates, or CVV codes at any point — your payment details never touch our servers.

Because Stripe handles the payment data, the privacy and security of that information is governed by Stripe's own privacy policy and terms of service. We encourage you to review Stripe's privacy practices, which explain how they collect, store, and protect cardholder data on our behalf. We only receive a confirmation from Stripe that your payment succeeded, along with the information we need to reconcile the transaction and grant you access to the program you purchased.

If you have any questions about this Privacy Policy, the information we collect, or how we handle your data, we want to hear from you. The fastest way to reach the team is by email — we read every message and respond as quickly as we can.

For everything from data access requests and deletion requests to general privacy questions, please use the contact channel below.

See also our Terms of Service — covering the 30‑day refund policy, course access, and limitation of liability.