Terms of Service & Refund Policy

These Terms of Service govern your use of Rapid Loads Dispatch Academy, including our website, courses, learning platform, community, and any related products or services. By creating an account, enrolling in a paid program, or otherwise using the academy, you agree to these terms. If you do not agree, you must not use the service. You represent that you are at least 18 years old and legally able to enter a binding contract in your jurisdiction, and that any information you provide during enrollment is accurate and complete. We may update these terms from time to time; the version posted on this page is the one that applies, with the effective date shown at the top. Continued use of the academy after a change constitutes acceptance of the updated terms. Last updated: [YYYY-MM-DD].

We stand behind the academy with a 30‑day money‑back guarantee on every enrollment. If you complete the course and decide dispatching is not right for you, email us within 30 days of your original purchase date and we will issue a full refund — no forms, no friction, and no follow‑up questions. The guarantee exists because we want you to enroll with confidence, and because we measure success by completed dispatches, not by retained fees. To request a refund, send your enrollment email and a one‑line note to the address below; refunds are processed back to the original payment method through Stripe within five to ten business days. Refund eligibility is tied to a single purchase per student; bundles, payment plans, and any community‑only add‑ons follow the same 30‑day window from their respective purchase dates.

Enrollment grants you a single‑user, non‑transferable, lifetime license to access the course materials associated with your purchase. "Lifetime" means for as long as Rapid Loads Dispatch Academy continues to operate the program — if we ever sunset a program, we will give you reasonable advance notice and an opportunity to download the materials you need. Sharing your account, screen recording for redistribution, reselling access, or any other attempt to extend the license to additional people or businesses is strictly prohibited and is grounds for immediate termination of your access without refund. You may download and keep materials for your own personal dispatch business. We update the curriculum from time to time as the industry evolves, and enrolled students always receive access to the latest version at no additional cost.

The academy provides educational content, templates, and operational playbooks drawn from real dispatch experience. We do not guarantee any specific income, load volume, rate per mile, or business outcome from applying what we teach — your results depend on factors outside our control, including market conditions, the carriers you work with, and the effort you put in. Nothing in the academy constitutes legal, tax, accounting, or financial advice; consult a qualified professional in your jurisdiction for those decisions. To the maximum extent permitted by law, Rapid Loads Dispatch Academy's total liability for any claim arising out of or relating to your use of the service is limited to the amount you paid us for the specific enrollment in question. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost business opportunities.